Accessibility Statement

Last Updated: March 20, 2026

Our Commitment

Ripluo LLC is committed to ensuring that our website (ripluo.com) and application (app.ripluo.com) are accessible to all users, including people with disabilities. We strive to provide an inclusive experience and are continuously working to improve the accessibility of our platform.

Accessibility Standards

We target conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines provide a framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Accessibility Features

Our platform includes the following accessibility features:

Keyboard Navigation: All interactive elements are accessible via keyboard navigation
Screen Reader Compatibility: The application is built with semantic HTML and ARIA attributes to support assistive technologies
Color Contrast: Text and interactive elements meet WCAG 2.1 AA contrast ratio requirements
Alt Text: Images include descriptive alternative text
Focus Indicators: Visible focus indicators are provided for keyboard navigation
Responsive Design: The interface adapts to different screen sizes and zoom levels
Form Labels: All form inputs include associated labels for screen readers
Error Identification: Form errors are clearly identified and described in text

Accessibility Audit

Our platform has been audited for ADA accessibility compliance. We conduct periodic reviews to identify and address accessibility issues.

Last Accessibility Review: March 2026

Known Limitations

We recognize that some areas of our platform may not yet fully meet accessibility standards. We are actively working to address these areas. Known limitations include:

Some complex interactive features (drag-and-drop timeline editing, floor plan builder) may have limited keyboard accessibility
Some PDF exports may not be fully accessible to screen readers
Third-party embedded content may not meet our accessibility standards

Feedback and Contact

We welcome your feedback on the accessibility of Ripluo. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: support@ripluo.com
Subject Line: Accessibility Feedback

When contacting us, please include:

A description of the accessibility issue
The page or feature where you encountered it
The assistive technology you are using (if applicable)
Your preferred method of contact for our response

We will acknowledge your feedback within 2 business days and work to address the issue as quickly as possible.

Enforcement and Complaints

If you are not satisfied with our response, you may file a complaint with:

The U.S. Department of Justice, Civil Rights Division (ada.gov)
Your local or state human rights agency